Enthusiastic hostess skilled in managing high-pressure situations and ensuring guest satisfaction. Known for strong relationship-building and assertiveness, contributing to efficient table turnover and a welcoming dining environment.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Max's Restaurant
Bakersfield, CA
08.2023 - 02.2024
Welcomed and seated guests in a timely manner to enhance dining experience.
Managed reservation system efficiently to optimize table turnover and guest flow.
Provided accurate wait time estimates, ensuring clear communication with guests.
Assisted in maintaining cleanliness and organization of front-of-house areas.
Supported team during peak hours by coordinating seating arrangements effectively.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.