Justin Smith

• Coordinated multithreaded sessions for senior leadership at large universities to quickly achieve closed-won deals.
• Made 60 to 80 calls per day, and created effective templates for conferences.
• Conducted training sessions for colleagues and newcomers to effectively use CRMs and data websites (SF, LISN, Cognism, Apollo, Zoominfo)
• Crafted insightful reports enabling coworkers in SF to seize easily accessible prospects.
• Collaborated closely with the Senior Account Executive on account strategies in a 1 : 1 relationship

• Exceeding KPI'S (300 calls and emails per week)
• Held discovery calls with Firm Partners and Owners to establish needs
• Multithreaded other partners into the conversation to increase revenue
• Flexible with dynamic start-up environment

• Achieved Quota frequently and top of pipeline for 10 closed won deals
• Outreach volume 80 cold dials, 50 outreach emails, 5-10 Linkedin Inmails
• Networked with industry leaders to increase partnership opportunities and drive new revenues
• Advanced with Sales Enablement tools Zoominfo, Vidyard, Postal, Sales Navigator
• Arranged conference calls and meetings between prospective clients and account executives.

• Qualifying potential customers
• High volume of cold calls to C-Suite and decision makers
• Maintaining prospect database to ensure timely follow ups ∙
• Maintaining up to date knowledge on the legislation involving the product to ensure accurate information is given to potential clients.

• Entered sensitive data at high speeds and accurately
• Verified sensitive information for State of Michigan Clients
• Underwent compliance trainings for security clearance

• Increased store revenue by 38 percent and became number 2 store in Michigan
• Operated as Nutrition Lead by consistently researching current industry trends
• Established a personalized learning environment for new employees
• Provided genuine customer service to increase customer retention and exceed KPIs
• Educating potential customers about the human body and nutrition

• Hosted track meets with over 300 athletes from around the state of Michigan
• Sold and marketed event merchandise to hundreds of customers in a fast-paced environment

• Source, recruited, and interviewed candidates to operate as nurses and home health aides to children and adults who suffered catastrophic injuries
• Verified healthcare benefits through insurance programs to ensure client needs were met
• Negotiated payrates for more than 20 staff members using allocated Medicaid or private resources
• Set staff schedules and delegated assignments in anticipation of expected demands
• Adhered to HIPAA compliance with all medical records and other sensitive information.

• Consistently studies supplements and their health effects ∙
• Counseling new customers in understanding nutritional outcomes
• Consistently hitting KPI goals and quotas that were updated weekly
• Developing store marketing displays to foster sells growth
• Going above and beyond for customers to maintain customer retention

• Managed and coached 8 University of Michigan Interns in Program Development
• Designed trauma-informed curriculum for at-hope children
• Coordinated and led briefings for interns and social workers to increase group effectiveness
• Exercise judgment and critical thinking in reporting possible issues to social workers
• Conducting one on one counseling sessions with children to address mental health