Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Justyn Betts

Holly,MI

Summary

Dynamic and goal-oriented professional with a proven track record at Speedway, excelling in customer service and cash handling. Recognized for boosting customer satisfaction through exceptional rapport-building and problem-solving skills. Reliable team player adept at inventory control and maintaining a welcoming store environment, ensuring a positive shopping experience for all customers.

Overview

8
8
years of professional experience

Work History

Sales Associate

Speedway
Clarkston, MI
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Automotive Laborer

All Dunne Auto
Burton, MI
04.2022 - 06.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Read manufacturer’s codes to insure correct paint mixture and application.
  • Cut out any rust or weakened structural material
  • Replace sheet metal, pull/re-shape dents for repair.
  • Grind, sand, clean, prep body for paint application
  • General shop maintenance. Keeping equipment maintenance up to date. Cleaning shop including putting tools back and keeping clear and clean work areas(floors)

3rd Year Electrical Apprentice

M.J Clark Co.
Holly
02.2017 - 04.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Self-Employed

Betts Building
Holly, MI
06.2020 - 04.2022

Home repair/remodeling.

Anything from drywall, electrical work, siding and roofing.

Rough/finish carpentry.

Focused on roofing and electrical.

Education

High School Diploma -

Holly High School
Holly, MI
06.2007

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Stocking and receiving
  • Store opening and closing
  • POS system operation
  • Meeting deadlines
  • Professional demeanor
  • Retail store operations
  • Cleaning techniques
  • Strategic planning
  • Inventory tracking
  • Inventory control
  • Policy and procedure adherence
  • Friendly and outgoing
  • Task prioritization

Timeline

Sales Associate

Speedway
06.2024 - Current

Automotive Laborer

All Dunne Auto
04.2022 - 06.2024

Self-Employed

Betts Building
06.2020 - 04.2022

3rd Year Electrical Apprentice

M.J Clark Co.
02.2017 - 04.2020

High School Diploma -

Holly High School
Justyn Betts