Juventino Torres
Austin,TX
Summary
Dynamic server with a proven track record in delivering exceptional customer service, team collaboration, and effective training. Committed to enhancing guest engagement and ensuring operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
PF Changs Restaurant
12.2022 - 11.2025
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery and accuracy of orders.
- Trained and mentored new servers on menu knowledge and service standards.
- Managed multiple tables efficiently while maintaining attention to guest needs.
Cashier Assistant
Baskin Robins
06.2019 - 08.2022
- Assisted customers with product selection and order processing to enhance satisfaction.
- Managed cash register transactions, ensuring accurate handling of payments and receipts.
- Maintained cleanliness and organization in service area for optimal customer experience.
- Provided training and mentorship to new staff on operational procedures and customer service standards.
Cashier
Pizza Hut
02.2016 - 03.2019
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted in training new cashiers on standard operating procedures and customer service protocols.
- Collaborated with team members to manage peak hours effectively, ensuring prompt service delivery.
Education
High School Diploma -
Mary Carroll
Corpus Christi, TX06-2011
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Certification
- TABC & FOOD HANDLER PERMIT
Timeline
Server
PF Changs Restaurant
12.2022 - 11.2025
Cashier Assistant
Baskin Robins
06.2019 - 08.2022
Cashier
Pizza Hut
02.2016 - 03.2019
High School Diploma -
Mary Carroll