Summary
Overview
Work History
Education
Skills
Affiliations
Certification
City Series All-Academic First Team, Honor Roll, Merit Roll
Timeline
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Juwan Coates

Akron

Summary

Dynamic and goal-oriented professional with a strong background in customer service and teamwork. Proven ability to enhance store appeal and foster customer loyalty while efficiently managing cash transactions. Skilled in data analysis and administrative support, with a keen attention to detail and a commitment to achieving targets.

Offering strong organizational skills and ability to manage multiple tasks efficiently, eager to learn and develop in dynamic environment. Contributes to team success by quickly adapting to new tasks and applying effective administrative practices. Ready to use and develop communication and organizational skills in any role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar General
08.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Personnel Aide Intern

Summit County Executive Ilene Shapiro
05.2024 - 08.2024
  • Input data into spreadsheets and databases.
  • Compiled and analyzed data to produce reports.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Coordinated and scheduled meetings and appointments.
  • Created and maintained detailed records of all office activities.

Team Member

Burger King
03.2024 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Warehouse Associate

Amazon
01.2023 - 05.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Education

Bachelor of Arts - Business Administration And Management

Kent State University At Tuscarawas
New Philadelphia, OH
05-2026

High School Diploma -

Archbishop Hoban High School
Akron, OH
05-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented
  • Attention to detail
  • Administrative support
  • Critical thinking
  • Task prioritization
  • Document filing
  • Team collaboration
  • Problem-solving

Affiliations

  • Kent State University at Tuscarawas Basketball Team

Certification

Essentials For Business Decision Making - Undergraduate Certificate

City Series All-Academic First Team, Honor Roll, Merit Roll

Honor Roll: 3.7 GPA at Buchtel High School 

Merit Roll: 3.2 GPA at Archbishop Hoban High School 

City Series All Academic First Team: Buchtel High School 

OSHAA State Final Four: Buchtel High School 


Timeline

Sales Associate

Dollar General
08.2024 - 02.2025

Personnel Aide Intern

Summit County Executive Ilene Shapiro
05.2024 - 08.2024

Team Member

Burger King
03.2024 - 05.2024

Warehouse Associate

Amazon
01.2023 - 05.2023

Bachelor of Arts - Business Administration And Management

Kent State University At Tuscarawas

High School Diploma -

Archbishop Hoban High School