Juan Vergil
San Antonio,TX
Summary
Highly accomplished sales and management professional with over a decade of experience across diverse industries, including telecommunications and automotive sales. Proven track record in driving revenue growth, building strong customer relationships, and leading high-performing teams. Skilled in upselling, sales management, and business development, with extensive experience in inbound and direct sales. Promoted multiple times for outstanding performance, including managing teams generating over $1 million in annual revenue. Fluent in English with beginner-level Spanish proficiency, offering strong leadership, negotiation, and mentoring abilities. Pursuing further education in Criminal Justice.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor, Inbound Sales
Charter Communications
01.2019 - 08.2023
- Started in Inbound Sales, offering Cable, Internet, Voice, and Mobile services
- Built tailored solutions based on customer needs while establishing rapport
- Presented offers, handled objections, and closed sales, ensuring transparent customer experiences
- Became a mentor after two years, assisting new hires with live listening, documentation, and coaching
- Promoted to Supervisor in 2022, managing a team generating over $1 million in annual revenue
- Conducted call audits, coaching, and documentation, holding agents accountable for their actions
- Engaged in difficult conversations with Human Resources and underperforming agents.
District Manager/Store Manager
Cricket Wireless
09.2017 - 12.2018
- Managed one of the highest-volume Cricket stores, ranking in the top 2 out of 19 locations between Houston and San Antonio
- Trained new team members, met daily/monthly goals, and handled daily deposits for multiple stores
- Held agents accountable and delivered corrective actions when necessary
- Promoted to manage multiple stores in 2018.
Mazda Internet Sales Consultant
Cardenas Mazda
08.2016 - 01.2017
- Managed all internet leads, responding promptly and converting shoppers into buyers
- Conducted test drives, negotiated contracts, and finalized sales
- Ensured vehicles were ready for delivery and conducted follow-up calls post-sale
- Utilized CRM systems to identify potential return customers.
Mazda Sales Consultant
Russell & Smith Mazda
07.2014 - 06.2015
- Handled floor sales and assisted with internet leads
- Conducted test drives, negotiated contracts, and finalized sales
- Ensured vehicles were ready for delivery and conducted follow-up calls post-sale
- Utilized CRM systems to identify potential return customers.
Mazda Sales Consultant
Ingram Park Mazda
12.2013 - 06.2014
- Managed floor traffic and assisted potential customers
- Conducted test drives, negotiated contracts, and finalized sales
- Ensured vehicles were ready for delivery and conducted follow-up calls post-sale
- Utilized CRM systems to identify potential return customers.
Territory Area Manager
Boost Mobile
10.2011 - 11.2013
- Met daily/monthly sales goals and handled daily deposits for multiple stores
- Promoted to Territory Area Manager in March 2012
- Administered corrective actions to sales representatives when necessary.
Enumerator
US Census Bureau
03.2010 - 06.2010
- Assisted residents in filling out the US Census and answered questions regarding the census process.
Education
Some College (Sophomore) - Criminal Justice
South Texas College
McAllen, TX12.2011
Skills
- Inside Sales
- Spanish (Beginner)
- Sales Management
- Negotiation
- Door-to-door Sales
- Store Management Experience
- English (Fluent)
- Upselling
- Business Development
- Telemarketing
- Team Management
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Supervisor, Inbound Sales
Charter Communications
01.2019 - 08.2023
District Manager/Store Manager
Cricket Wireless
09.2017 - 12.2018
Mazda Internet Sales Consultant
Cardenas Mazda
08.2016 - 01.2017
Mazda Sales Consultant
Russell & Smith Mazda
07.2014 - 06.2015
Mazda Sales Consultant
Ingram Park Mazda
12.2013 - 06.2014
Territory Area Manager
Boost Mobile
10.2011 - 11.2013
Enumerator
US Census Bureau
03.2010 - 06.2010
Some College (Sophomore) - Criminal Justice
South Texas College
Driver's License
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