Jwana McNeal
Plano,TX
Summary
Ambitious New Home Sales Representative offering excellent interpersonal communication, relationship management, customer service and presentation skills.
Overview
21
21
years of professional experience
Work History
New Home Sales Consultant
Kindred Homes
12.2022 - Current
- Establish 30 million dollar community
- Perform all aspects of grand opening for Kentsdale Farms
- Work closely with internal team members such as loan officer, title agents, designers, construction for seamless transaction coordination
- Guiding customers through entire sales process, including mortgage process
- Establishing business plans for community to strategically determining best
- Perform objections from potential buyers effectively addressing all concerns related to pricing, lot premiums, or design features to enhance chances of successful sale
New Home Sales Consultant
Mertiage Homes
04.2020 - 12.2022
- Perform open house events showcasing available inventory home while addressing visitors inquiry in professional manner
- Managed over 50 customers calls per day while increase sales by 10%
- Maintain detail knowledge of competition, current market trends to advise property values
- Negotiated, facilitated, managed new homes sale transactions.
- Acted as liaison between buyers & builder to ensure positive experiences for both parties.
- Collaborated with marketing to develop target campaigns promoting new development within community attracting high-quality leads
New Home Sales Consultant
Lennar Homes
04.2018 - 04.2020
- Negotiated, facilitated, managed contracts
- Followed up with prospective buyers regarding incentives from the builder, & new developments in surrounding area.
- Establishing ongoing support to buyers while navigating financing options, inspections, appraisals, & other aspects of purchasing process
- Generate leads by participating in industry events, homebuyers seminars, utilizing all social media marketing
- Handled objections from potential buyers, effectively addressing concerns related to their design choice options, structural options to enhance chances of successful sale.
- Developed strong relationships with potential buyers through excellent communication, customer service skills.
New Home Sales Manager
Legacy Homes
03.2003 - 03.2018
- Management of all sales team
- Establishing monthly goals for sales team; and tracking results
- Distributing leads to team members and helping them through sales process through online sales counselors
- Monthly sales meetings to review warm, hot leads, discuss market trends, sales goals
- Weekly voluntary training on new topics; such as product knowledge, finance training,contracts, land acquisition, etc.
- Contractual process created, put into place (this portion happens prior to production hand-off)
Education
Master of Science - Information Technology
Southern New Hampshire University
Hooksett, NH07.2018
Bachelor of Arts - Human Resource Management
University of Phoenix
Tempe, AZ08.2014
Associate of Arts - Human Resource Management
University of Phoenix
Tempe, AZ08.2012
Skills
- Ability to achieve immediate and long-term goals, meet operational deadlines
- Detail-oriented
- Promoted efficient, effective customer service environment
- Ability to train, motivate & supervise employees Acknowledged team player
- Outstanding communication, presentation, sales skills
- Efficient in creating Comparative market analysis
- Decision-Making
- Organization and Time Management
- Teamwork and Collaboration
- Active Listening
- Written Communication
- Negotiation
Timeline
New Home Sales Consultant
Kindred Homes
12.2022 - Current
New Home Sales Consultant
Mertiage Homes
04.2020 - 12.2022
New Home Sales Consultant
Lennar Homes
04.2018 - 04.2020
New Home Sales Manager
Legacy Homes
03.2003 - 03.2018
Master of Science - Information Technology
Southern New Hampshire University
Bachelor of Arts - Human Resource Management
University of Phoenix
Associate of Arts - Human Resource Management
University of Phoenix
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