Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. 10 Years of experience supporting sales teams and turning cancellations into satisfied customers. Recognized for exceptional communication and interpersonal skills while interfacing with diverse clientele. A strong ability to multitask, prioritize, and manage time effectively. Solve routine problems, use educated judgment to decide occupancy level, uphold cliental relationships.
Hi, I’m
Jyaira Moore
Jacksonville,FL
Summary
Overview
5
years of professional experience
3
years of post-secondary education
Work History
Members Only Social LoungeCharlotte, NC
General Manager
01.2019 - 05.2022
Job overview
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developing key performance goals and managing performance skills of staff
- Creating and implementing strategies for business growth
- Hiring new staff within department or business unit
- Interview candidates who best fit criteria.
- Ensuring that departments or units deliver quality offerings to clients
- Working closely with account managers and other senior staff to retain clients
- Developing new solutions to meet client needs
- Improving internal processes for better productivity
- Overseeing large projects and interpreting performance reports
Hilton Garden Inn WaverlyCharlotte, NC
Asst Food & Bev Director
03.2017 - 05.2019
Job overview
- Assist Department Head in order to achieve optimum performance of each operation outlet within Food and Beverage department
- To comply with hotel environmental, health and safety policies and procedures.
- Consult all outlet managers on operating requirements and quality standards
- Proactive during service peak times, maintaining highly visible profile in outlets
- Assist the Director of F&B on reports, forecasts, budget, marketing plan, festivals and special promotions 75% of the time.
- Interview candidates for F&B service vacancies
- Partner with sales, catering and banquet departments to oversee physical inventories, analyze specialized reports, slow moving items and low stock list and productive norms.
- Have strong analytical skills -understand key business indicators and competitive trends.
- Ensure that guests feel welcomed and comfortable in all F&B outlets including restaurants, bars, and banquet areas.
Lucky Dog Bark & BrewCharlotte, NC
Bar Attendant
03.2017 - 04.2019
Job overview
- Learned how to make wide variety of mixed drinks.
- Checked ID cards and verified bar guests were of legal age.
- Restocked ice, condiments, and snacks.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Greeted customers and provided friendly, knowledgeable service.
- Operated POS system to collect payments from customers.
- Operated and closed down bar station according to sanitation regulations and safety standards
- Processed $1000's in customer monetary transactions daily and balanced register at end of shift
Education
Johnson & Wales University - CharlotteCharlotte, NC
Bachelor of Science from Foodservice Management
09.2017 - 05.2019
University Overview
Johnson & Wales University - North MiamiMiami, FL
Associate of Science from Culinary Arts
09.2013 - 05.2015
University Overview
Skills
Word processing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Fall seven times; stand up eight.
Timeline
General Manager
Members Only Social Lounge
01.2019 - 05.2022
Johnson & Wales University - Charlotte
Bachelor of Science from Foodservice Management
09.2017 - 05.2019
Asst Food & Bev Director
Hilton Garden Inn Waverly
03.2017 - 05.2019
Bar Attendant
Lucky Dog Bark & Brew
03.2017 - 04.2019
Johnson & Wales University - North Miami
Associate of Science from Culinary Arts
09.2013 - 05.2015
Similar Profiles
Makenzie HaleyMakenzie Haley
Hairstylist/Manager at SAS by Social Dry LoungeHairstylist/Manager at SAS by Social Dry Lounge
Albert LorandAlbert Lorand
Waiter at Chios Social LoungeWaiter at Chios Social Lounge
Ashlynn VanLandinghamAshlynn VanLandingham
Event coordination at Nexus Social LoungeEvent coordination at Nexus Social Lounge
Constance TownesConstance Townes
Machine Operator at Bacardi Bottling Corporation-JacksonvilleMachine Operator at Bacardi Bottling Corporation-Jacksonville
Makayla StoneMakayla Stone
Substitute Teacher at ESS-Duval CountySubstitute Teacher at ESS-Duval County