Jyllian Casselberry
Canton,OH
Summary
I am a hardworking and punctual worker who does well in fast-paced, physically demanding jobs while standing and moving for long hours. I'm diligent and have a strong commitment to team and business success. I have multiple years of experience in jobs where I'm timed, and I have also trained many new workers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Order Filler
Tractor Supply Distribution Center
Navarre, Ohio
02.2024 - Current
- Maintained cleanliness of work area at all times.
- Operated RF scanners to accurately pick orders for customers.
- Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Attended company safety meetings to maintain knowledge of new and important information.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Trained new employees regarding warehouse procedures and standards.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Cook/server
Gables of Canton
Canton, Ohio
01.2022 - 01.2024
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Resolved customer complaints regarding food quality or services provided.
- Adhered to food safety standards when storing and preparing foods.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Assisted in training new servers.
Server/Prep Cook
The Inn at Belden Village
Canton, Ohio
01.2021 - 01.2022
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees to perform duties.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
Associate of Arts - Psychology
Stark State College
Canton, OH01-2027
High School Diploma -
Washington High School
Massillon, OH05-2022
Skills
- Customer service
- Employee training
- Effective communication
- Time management
- Quality control
- Forklift operation
- Warehouse safety
- Mentoring and training
- Heavy lifting
- Workplace organization
- Workload prioritization
- Reliability
Certification
- Crown RC certification
- Crown PC certification
- ServSafe certification
References
References available upon request.
Timeline
Order Filler
Tractor Supply Distribution Center
02.2024 - Current
Cook/server
Gables of Canton
01.2022 - 01.2024
Server/Prep Cook
The Inn at Belden Village
01.2021 - 01.2022
Associate of Arts - Psychology
Stark State College
High School Diploma -
Washington High School
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