Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jy’miah Jackson

West Palm Beach,FL

Summary

Healthcare professional ready to bring comprehensive training and hands-on experience to role. Proven ability to support medical teams in delivering high-quality patient care and maintaining clinical standards. Known for collaborative spirit and adaptability in dynamic environments, leveraging strong organizational and interpersonal skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Ramp Agent

Unifi Service
01.2023 - 06.2025
  • Operated ground support equipment to ensure timely aircraft servicing.
  • Coordinated loading and unloading of baggage, cargo, and freight with precision.
  • Conducted safety inspections on ramps and equipment to maintain operational standards.
  • Assisted in training new staff on airport policies and procedures for ramp operations.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.

Customer Service Representative

Walmart
04.2020 - 12.2022
  • Enhanced customer satisfaction by resolving inquiries efficiently.
  • Managed cash drawer, balancing daily receipts and maintaining accurate records.
  • Managed high-volume calls with professionalism and accuracy.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Evaluated customer feedback to identify trends and recommend service enhancements.

Ramp Agent Supervisor

Airport Terminal Services Inc
10.2019 - 04.2020
  • Supervised ramp operations to ensure timely aircraft arrivals and departures.
  • Trained and mentored staff on safety protocols and operational procedures.
  • Coordinated equipment usage, maintaining optimal functionality for ground support.
  • Implemented process improvements to enhance efficiency in baggage handling.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 7 daily flights.

Education

Associate of Science - Nursing

Palm Beach State College
Lake Worth, FL
05-2027

Graduate Certificate - Certified Nursing Assistant

Medical Training of Palm Beaches
Riviera Beach, FL
07-2025

High School Diploma -

Glades Central High School
Belle Glade
05-2018

Skills

  • Safety procedures compliance
  • Heavy lifting
  • Customer service
  • Team leadership
  • Security awareness
  • Dependable and responsible
  • Patient care
  • CNA certification
  • Basic life support
  • Patient-focused care

Certification

  • CNA - Certified Nursing Assistant
  • Licensed BLS/CPR

Timeline

Ramp Agent

Unifi Service
01.2023 - 06.2025

Customer Service Representative

Walmart
04.2020 - 12.2022

Ramp Agent Supervisor

Airport Terminal Services Inc
10.2019 - 04.2020

Associate of Science - Nursing

Palm Beach State College

Graduate Certificate - Certified Nursing Assistant

Medical Training of Palm Beaches

High School Diploma -

Glades Central High School

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