Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jynesha Lewis

Customer service representative
Atlanta,GA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

T mobile
Atlanta, GA
06.2024 - 06.2025
  • Assisted customers with account inquiries and service issues.
  • Provided detailed information on products and services offered by T-Mobile.
  • Resolved customer complaints efficiently through active listening and problem-solving.
  • Conflict resolution
  • Communication effectively
  • Team work
  • Collaborated with team members to improve service processes and customer satisfaction.

Volunteer

AOV
Atlanta, GA
01.2013 - 07.2015
  • Coordinated community outreach programs to engage local residents and promote services.
  • Assisted in organizing events to raise awareness for various social issues.
  • Developed educational materials for workshops aimed at skill building and empowerment.

Education

Benjamin Banneker High School
Atlanta, GA

Skills

  • Customer support
  • Product knowledge
  • Complaint resolution
  • Service process improvement

Conflict resolution

Pay attention to detail information

References

References available upon request.

Timeline

Customer Service Representative

T mobile
06.2024 - 06.2025

Volunteer

AOV
01.2013 - 07.2015

Benjamin Banneker High School
Jynesha Lewis Customer service representative