Kenneth Ashie
Tampa,FL
Summary
Dynamic sales associate with a proven track record in cultivating customer loyalty and enhancing service delivery. Expertise in cash handling and problem resolution ensures a positive shopping experience.
Overview
26
26
years of professional experience
Work History
Sales Associate
Nordstrom Inc.
Tampa, FL
11.2013 - 04.2026
- Cultivated strong customer relationships to enhance loyalty and drive repeat business.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Implemented visual merchandising strategies to optimize product displays and increase sales.
- Analyzed customer feedback to identify trends and improve service delivery standards.
- Developed promotional strategies that contributed to seasonal sales growth and event success.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintain clientele updated through social media.
Cashier Team Lead
CVS Pharmacy
Tampa, FL
06.2011 - 11.2013
- Supervised cashier team to ensure efficient customer service and accurate transactions.
- Trained new cashiers on POS systems and company protocols.
- Managed cash handling procedures, minimizing discrepancies and ensuring compliance.
- Resolved customer concerns effectively, enhancing overall shopping experience.
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
Customer Service Cashier
Albertsons Grocery Store
Tampa, FL
05.2005 - 05.2011
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing product information and resolving issues.
- Managed cash drawer accurately, ensuring balance at the end of shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Organized inventory to ensure efficient restocking and product availability.
Customer Service Representative
Busch Gardens Tampa Bay
Tampa, FL
12.1999 - 05.2005
- Resolved customer inquiries and concerns efficiently, enhancing guest satisfaction.
- Collaborated with team members to streamline service processes and improve response times.
- Provided promotion information,events,tours,rides and attractions.
- Call Center
Education
High School Diploma -
Hillsborough High
Tampa, FL05.2003
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Cash handling
- Client service
- POS system operation
Accomplishments
- Pacesetting Exceeded monthly quota.
Timeline
Sales Associate
Nordstrom Inc.
11.2013 - 04.2026
Cashier Team Lead
CVS Pharmacy
06.2011 - 11.2013
Customer Service Cashier
Albertsons Grocery Store
05.2005 - 05.2011
Customer Service Representative
Busch Gardens Tampa Bay
12.1999 - 05.2005
High School Diploma -
Hillsborough High