Kaccye Kimble
Flint,Michigan
Summary
Has continuously worked in Healthcare since 1998.
Overview
9
9
years of professional experience
Work History
Patient Service Representative
McLaren Karmanos Cancer Center
Flint, MI
03.2024 - Current
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Used Software to schedule appointments.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Managed patient registration process, confirming data accuracy and completeness.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Developed and implemented customer service policies and procedures.
- Entered patient demographic and insurance data into electronic medical record system.
- Built and maintained positive working relationships with patients and staff.
- Handled customer service inquiries in person, via telephone and through email.
- Contacted patients on annual renewal dates to offer assistance.
Health Unit Clerk
Select Speciality Hospital
Flint, MI
03.2020 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Medical Records Specialist
Mission Point Of Holly
Holly, MI
08.2015 - 03.2021
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Kept accurate log of requests for medical information and records.
- Maintained patient confidence by keeping patient records information confidential.
- Reviewed charts and flagged incomplete or inaccurate information.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Monitored legal and financial statuses of various offices.
- Maintained patient records in compliance with security regulations.
- Maintained relationships with medical providers, suppliers, and reporters.
- Reviewed recordkeeping procedures for patients and doctors.
- Maintained patient charts and accurately recorded new information.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Printed and photocopied documents to provide patients with copies of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
Education
Associate Of Education - Education
Charles Stewart Mott Community College
Flint, MI05.2018
Skills
- Reception Management
Additional Information
Epic, Cerner and Paragon charting
Timeline
Patient Service Representative
McLaren Karmanos Cancer Center
03.2024 - Current
Health Unit Clerk
Select Speciality Hospital
03.2020 - Current
Medical Records Specialist
Mission Point Of Holly
08.2015 - 03.2021
Associate Of Education - Education
Charles Stewart Mott Community College