Kaci Caraway
Vidalia,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Server/Bartender General Manager
Sweet Onion Social
Vidalia, Georgia
04.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Prepared and served a wide variety of beverages and cocktails.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Handled cash transactions accurately and efficiently during busy periods.
- Managed inventory levels and restocked supplies regularly.
- Trained new team members on service protocols and menu details.
- Collaborated with kitchen staff to ensure timely food service and quality.
- Managed cash register and processed customer payments efficiently.
- Maintained cleanliness and organization of bar and dining areas throughout shifts.
- Assisted in training new staff on service techniques and menu items.
Shift Supervisor
T&T Lanes
Vidalia, Georgia
08.2017 - 04.2023
- Trained and mentored new staff on customer service standards.
- Coordinated events and activities to enhance guest experiences at the bowling alley.
- Oversaw cash handling procedures and maintained accurate financial records.
- Monitored equipment performance and arranged for regular maintenance checks.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Education
Vidalia Highschool
Vidalia, GeorgiaSkills
- Cash handling
- POS system operation
- Inventory management
- Opening and closing procedures
- Drawer balancing
- Customer service
- Conflict resolution
- Multitasking and prioritization
- Time management
- Team building
- Effective communication
- Listening skills
- Dependable team member
- Fast learner
- Reliability
Timeline
Server/Bartender General Manager
Sweet Onion Social
04.2023 - Current
Shift Supervisor
T&T Lanes
08.2017 - 04.2023
Vidalia Highschool