Kaci Gipson
Spokane
Summary
Results-driven Billing Coordinator with expertise in electronic claims and denial resolution. Proven track record of implementing efficient billing systems that minimize errors and enhance on-time payments. Skilled in fostering strong client relationships and providing exceptional customer service in patient billing processes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Billing Coordinator
Spokane Oral Surgery
01.2007 - Current
- Coordinated patient billing processes, ensuring accuracy and compliance with insurance guidelines.
- Managed invoicing and payment collection, reducing outstanding balances through effective communication.
- Implemented electronic billing systems, enhancing efficiency in processing claims and payments.
- Trained new staff on billing procedures and software usage to ensure consistent practices.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed appeals of denied claims on patient bills.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Entered details into accounts and tracked payments.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Education
High School Diploma -
Freeman Highschool
Rockford, WASkills
- Data entry proficiency
- Electronic claims
- Billing and collection procedures
- Multitasking and organization
- Insurance claims processing
- ICD-10 knowledge
- Claims processing proficiency
- Motivation and initiative
- Denial resolution techniques
- CPT coding
- Payment posting
- Patient billing procedures
- Teamwork and collaboration
- Customer service
Certification
BLS (CPR certification)
Timeline
Billing Coordinator
Spokane Oral Surgery
01.2007 - Current
High School Diploma -
Freeman Highschool