Kaci Kauffman

• Prepared accurate quotes and purchase orders for new sales leads.
• Explained product specifications, pricing, and delivery timelines clearly.
• Managed follow-up communications to move prospects toward sale completion.
• Assisted customers with shed options, sizes, and customization features.

• Earned additional responsibilities after one year, including opening and closing the store and balancing daily financial records.

• Provided excellent customer service by assisting customers, answering questions, resolving concerns, and creating a friendly and welcoming experience.

• Handled cash transactions, operated the register, and maintained accurate cash drawers.

• Answered incoming phone calls, took food orders, and assisted customers efficiently and professionally.

• Stocked and organized merchandise on the sales floor, in coolers, and in back-stock areas.

• Maintained a clean, organized, and welcoming store environment.

• Received and checked in inventory, verified deliveries, and prepared payments for vendors.

• Prepared and cooked food while completing prep work to ensure the following shift was fully stocked and prepared.

• Assisted with daily store operations and independently handled opening and closing responsibilities.

• Began in food preparation and was promoted after one year to a Traveling Food Prep Trainer, responsible for training employees at multiple locations on proper food preparation procedures and standards.
• Earned an additional promotion to Back-of-House Management, overseeing food preparation operations and supporting daily kitchen activities.
• Trained and guided employees on food preparation, sanitation, food safety, organization, and proper procedures.
• Prepared ingredients for daily service, following food safety and sanitation standards.
• Chopped, portioned, and organized food items to support efficient kitchen workflow.
• Monitored stock levels and replenished prep supplies to prevent service delays.
• Maintained clean prep stations, equipment, and storage areas throughout shifts.
• Assisted line staff with timely ingredient setup and order readiness.
• Rotated perishables and inspected food quality to support freshness and compliance.
• Followed recipe instructions and portion guidelines to ensure consistent food preparation.
• Supported kitchen operations by completing prep tasks accurately under fast-paced conditions.
• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.