Kacie McGhee
Triad Oral Surgery
Greensboro,NC
1
Language
1
Certification
6
years of professional experience
Adaptable healthcare professional with a strong background in patient support, data entry, and cash handling. Recognized for dependable communication, listening skills, and organized front office service. Focused on accurate documentation and efficient coordination across clinical teams.
Work History
Front Desk Receptionist
7 Months- Welcomed patients and managed front desk check-in with professional, calming communication.
- Scheduled appointments and coordinated daily surgery calendar for efficient patient flow.
- Answered multi-line phone calls and routed inquiries to appropriate clinical staff.
- Verified patient information and updated records for accurate administrative documentation.
- Collected forms and insurance details while supporting smooth registration process.
- Maintained reception area organization and prepared paperwork for patient visits.
Administrative Assistant
1 Year 6 Months- Managed patient scheduling, coordinated appointments, and minimized calendar conflicts for pediatric dental office.
- Answered phones, routed inquiries, and resolved scheduling or billing questions promptly.
- Verified insurance benefits and updated patient records with accurate, HIPAA-compliant documentation.
- Processed patient intake forms and maintained organized front office files for daily operations.
- Supported billing workflows by submitting claims, posting payments, and tracking account details.
- Coordinated treatment plans between dentists, hygienists, and families to support smooth patient flow.
Patient Care Assistant
3 Years 10 Months- Monitored vital signs and reported changes in patient condition to clinical team promptly.
- Assisted nursing staff with bathing, dressing, feeding, and ambulation for patients requiring routine support.
- Repositioned patients and implemented fall-prevention measures to support safety and comfort.
- Documented intake, output, and patient observations accurately in electronic health record systems.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
Education
Bachelor of Science - Technical Management
Skills
Customer service
Data entry
Attention to detail
Time management
Patient scheduling
Insurance verification
Electronic record management
Listening skills
Certification
- AED, Ohio State Wexner Medical Center - August 2024
Languages
English
Native or Bilingual
Timeline
Front Desk Receptionist
Triad Oral Surgery
03.2026 - CurrentRead More
Administrative Assistant
Shobe Pediatric Dentistry
09.2024 - 03.2026Read More
Patient Care Assistant
OSU Wexner Medical Center
10.2020 - 08.2024Read More
DeVry University
Bachelor of Science from Technical Management
Read More