Proactive team member with over 4 years of leadership experience in various industries, including sales, management, and customer service. Skilled in fast-paced settings and known for exceptional team supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
The Brace Place
Naples, FL
01.2023 - Current
Executes timely check-in and check-out processes
Perform faxing, copying, printing, and scanning duties.
Managed daily appointment schedules
Fostering relationships with additional dental facilities
Processing and recording payments efficiently
Ensured prompt responses to patient questions.
Handled social media presence on multiple platforms, including Instagram and Facebook
Front Desk Associate
Collier urgent care
Naples, FL
08.2022 - 10.2022
Ensured patients felt comfortable upon arrival.
Conducted check-in and check-out procedures.
Conducted insurance verifications and finalized Superbills.
Handled faxing, copying, scanning, and printing tasks efficiently.
Managed phone communications and coordinated with clinical staff.
Spa Associate
hand & stone massage and facial spa
Boca Raton, FL
04.2022 - 08.2022
Ensured superior service quality to members and guests.
Handled phone inquiries and appointment bookings.
Processed membership sales and sold gift cards.
Handled processes along with organizational record-keeping.
Server/trainer/supervisor
bru's room sports grill
Coconut Creek, FL
01.2020 - 04.2022
Maintained high levels of customer satisfaction through proactive actions.
Resolved issues swiftly.
Completed all required duties to open and close the establishment efficiently
Conducted safety procedure training, proper food handling methods, and guest service standards for newcomers.
Ensured quick and amicable order-taking process for guests.
Traveled to various locations to fulfill supervisory roles.