Kacie Myers

• Supervised operations and delegated tasks to team members, enhancing overall workflow efficiency.
• Train, coach, and support employees while maintaining performance and service standards.
• Monitored inventory and managed supplies, ensuring timely ordering and stock control.
• Ensure compliance with food safety, sanitation, and cleanliness standards.
• Handled customer concerns and resolved operational issues, fostering positive communication and service quality.

• Provided exceptional customer service in high-volume travel center, enhancing customer satisfaction and loyalty.
• Coached and mentored new team members on company policies, customer service standards, POS systems, and daily operational procedures.
• Conducted regular inventory audits to monitor stock levels, identify discrepancies, and implement corrective actions.
• Coached and mentored new team members on company policies and customer service standards, improving team readiness and operational consistency.
• Processed and verified vendor invoices for accuracy and timely documentation, maintaining organized records of invoices, purchase orders, and merchandise receipts.

• Sorted recyclable materials by type, following contamination standards and facility procedures.
• Inspected incoming loads for prohibited items, unsafe conditions, and processing issues.
• Operated balers, compactors, and sorting equipment to support efficient material recovery.
• Monitored material flow and adjusted sorting activities to prevent delays in operations.

• Conducted routine inspections of guest rooms, hallways, and common areas to ensure compliance with brand expectations and safety regulations.
• Developed daily room assignments and adjusted workloads to optimize team efficiency based on occupancy and staffing levels.
• Collaborated with the front desk and maintenance departments to prioritize guest requests, room availability, and maintenance issues.
• Ensured compliance with OSHA guidelines, pest control procedures, and hotel safety policies.
• Supported interviewing, onboarding, and training of new housekeeping team members to enhance team performance and service quality.
• Maintained excellent QA inspections.

Medical Terminology Course