Summary
Overview
Work History
Education
Skills
Timeline
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Kadan Williams

Wilson,NC

Summary

Dynamic Front End Supervisor with a proven track record at Food Lion, excelling in customer service and workflow management. Expert in enhancing shopping experiences, boosting cashier performance by implementing strategic improvements, and ensuring policy compliance. Skilled in staff supervision and motivation, adept at problem-solving and cash register operation, significantly improving operational efficiency.

Overview

3
3
years of professional experience

Work History

Front End Supervisor

Food Lion
08.2021 - 03.2024
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 6 checkout stations to verify adequate cash supply.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.

Education

High School Diploma -

North Johnston High School
Kenly, NC
06.2023

Skills

  • Customer Service
  • Problem-solving skills
  • Cash Register Operation
  • Workflow Management
  • Complaint resolution
  • Staff Management
  • Staff Supervision
  • Team Supervision
  • Employee Motivation
  • Training and mentoring
  • Effective Planning
  • Marketing knowledge

Timeline

Front End Supervisor

Food Lion
08.2021 - 03.2024

High School Diploma -

North Johnston High School

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Kadan Williams