Kadance Grant

Bestbuy Retail Store

moore

05.2023 - Current

Supervised daily operations to ensure smooth store functionality.
Trained and mentored new staff on customer service standards.
Resolved customer inquiries and complaints effectively and promptly.
Implemented store merchandising strategies to enhance product visibility.
Monitored cash handling processes for accuracy and security compliance.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Resolved customer complaints promptly and professionally.
Supervised and led employees to maintain productivity and customer service levels.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Checked orders for quality and completeness.
Delegated tasks to employees and monitored activities and task completion.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Upheld company standards and compliance requirements for operations.
Assisted general manager with operations game plan and company initiatives implementation.
Evaluated employee performance, delivering individualized feedback and praise.
Planned and managed resources to consistently meet production, quality, and cost goals.