Kadeance Martinez
Fort Worth,TX
Summary
Dynamic and customer-focused professional with experience at Shady Oaks and Kroger. Expert in cash handling and reservation management, I excel in delivering exceptional service and fostering guest satisfaction. Proven ability to collaborate with teams and solve problems efficiently, ensuring a seamless dining experience for all patrons.
Overview
2
2
years of professional experience
Work History
Hostess
Shady Osks
6364 Sandshell Dr, Fort Worth TX 76131
06.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Cashier
Kroger
3300 Taxes Sage Trail, Fort Worth, TX 76131
05.2023 - 08.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Saginaw High School
800 N Blue Mound Rd, Saginaw, Texas 76131Skills
- Customer service
- Cash handling
- Reservation management
- Team collaboration
- Problem solving
- Greeting guests
Timeline
Hostess
Shady Osks
06.2024 - Current
Cashier
Kroger
05.2023 - 08.2023
High School Diploma -
Saginaw High School