Summary
Overview
Work History
Education
Skills
Timeline
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Kadeance Martinez

Fort Worth,TX

Summary

Dynamic and customer-focused professional with experience at Shady Oaks and Kroger. Expert in cash handling and reservation management, I excel in delivering exceptional service and fostering guest satisfaction. Proven ability to collaborate with teams and solve problems efficiently, ensuring a seamless dining experience for all patrons.

Overview

2
2
years of professional experience

Work History

Hostess

Shady Osks
06.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Cashier

Kroger
05.2023 - 08.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Saginaw High School
800 N Blue Mound Rd, Saginaw, Texas 76131

Skills

  • Customer service
  • Cash handling
  • Reservation management
  • Team collaboration
  • Problem solving
  • Greeting guests

Timeline

Hostess

Shady Osks
06.2024 - Current

Cashier

Kroger
05.2023 - 08.2023

High School Diploma -

Saginaw High School

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Kadeance Martinez