Hi, I’m
Kadedra Dalton
Reidsville,NC
Summary
Adept at strategic planning and problem-solving, I elevated operational efficiency at Apothecary & Co. My leadership ensured compliance and optimized inventory, showcasing strong communication and analytical thinking. Skilled in Microsoft Word and conflict resolution, I consistently enhance customer service and team performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
years of professional experience
Work History
Apothecary & CO
Manager
11.2023 - Current
Job overview
- Produced thorough, accurate and timely reports of project activities.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Ensured compliance with industry regulations and company policies.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Allied Universal Security
Security Guard
12.2021 - Current
Job overview
- Monitored CCTV feeds of building and grounds
- Locked doors and gates of entrances and exits to secure buildings
- Monitored multiple building and grounds areas with CCTV feeds
- Wrote concise, detailed reports on property damage, theft, presence of unauthorized persons, and unusual occurrences
- Used verbal and physical deescalation strategies to restore order and reduce tension
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises
Lowes
Sales Associate
02.2023 - 08.2023
Job overview
- Checked sister stores and online options to locate items for customers
- Resolved customer concerns using strong communication and conflict management skills
- Managed multiple tasks simultaneously while meeting deadlines
- Assisted customers with sales and service needs
- Maintained calm demeanor and managed issues professionally and according to company standards
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Inspected lifts before use to prevent damage to goods.
- Checked shipments for damaged or incorrect items.
Dollar General
Key Holder
09.2021 - 12.2021
Job overview
- Maintained store cleanliness and assisted management with operational tasks
- Counted and balanced drawers and armed alarm system as part of store opening and closing
- Handled store opening and closing with consistent attention to established requirements
- Coordinated smooth front-end operations, monitoring and managing front-line employee work
Gt Independence
Personal Care Assistant
11.2015 - 11.2021
Job overview
- Kept clients' spaces clean, neat, and free of safety hazards
- Maintained detailed records of care activities and reported general workload and notable incidents to charge nurse
- Empowered residents to complete tasks within capability levels
- Assisted patients with moving between bed and wheelchair and helped clients reach bathroom facilities
- Coordinated daily housekeeping, errands, and meal preparation for individuals under care
Education
Rockingham Community CollegeWentworth, NC
Associate in Criminal Justice from Technolgy
05.2021
University Overview
GPA: Graduated with honors
Rockingham Community CollegeWentworth, NC
Associate in Science
05.2019
University Overview
GPA: Graduated with Honors
Skills
- Problem-solving
- Strong communication
- Conflict resolution
- Service-oriented
- Positive and professional
- Microsoft Word
- Analytical thinking
- Strategic planning
- Team leadership
- Customer service
- Inventory management
- Staff training and development
- Policy implementation
- Decision-making
Timeline
Manager
Apothecary & CO
11.2023 - Current
Sales Associate
Lowes
02.2023 - 08.2023
Security Guard
Allied Universal Security
12.2021 - Current
Key Holder
Dollar General
09.2021 - 12.2021
Personal Care Assistant
Gt Independence
11.2015 - 11.2021
Rockingham Community College
Associate in Criminal Justice from Technolgy
Rockingham Community College
Associate in Science
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