Kadee Southers
Bassett
Summary
Patient service representative who is ready to apply hands-on training in venipuncture and capillary puncture in a clinical setting. Brings a strong foundation in customer service from retail and caregiving roles, demonstrating patience, attention to detail, and adaptability. Proven ability to master new skills rapidly and work efficiently in fast-paced environments. Eager to contribute to patient care and team success through excellent technical and interpersonal skills.
Overview
1
1
years of professional experience
1
1
Certification
Work History
Patient Service Representative Phlebotomist Float
Quest Diagnostics
Rocky Mount, VA
06.2025 - Current
- Responsible for collecting blood specimens for laboratory testing, ensuring accuracy, patient safety, and proper handling of specimens for patients of all ages, from pediatric to geriatric.
Retail Keyholder
JoAnn Fabrics Retail Keyholder
Martinsville, VA
02.2022 - 05.2024
- Assisted with training new employees in company policies, procedures, and guidelines. Handled customer inquiries and complaints with professionalism and patience.
Education
Certificate from an Accredited Phlebotomy Program -
Patrick and Henry Community College
12-2024
Associate of Arts and Sciences - undefined
Patrick and Henry Community College
05-2023
Skills
- Venipuncture and capillary puncture techniques
- Specimen collection, labeling, and handling
- Time management and multitasking, attention to detail, and team collaboration in a clinical setting
Certification
- 12/2024 National Healthcare Association CPT Licensure
- 10/2024 American Heart Association CPR Certified
Timeline
Patient Service Representative Phlebotomist Float
Quest Diagnostics
06.2025 - Current
Retail Keyholder
JoAnn Fabrics Retail Keyholder
02.2022 - 05.2024
Associate of Arts and Sciences - undefined
Patrick and Henry Community College
Certificate from an Accredited Phlebotomy Program -
Patrick and Henry Community College