Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kadeejah Hall

The Bronx

Summary

Knowledgeable Retail Sales Associate with solid background in retail operations, food and beverage also customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

10
10
years of professional experience

Work History

Cashier

Burlington
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Merchadise Associate

TJX Companies
10.2021 - 12.2021
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier Team Lead

Potbelly's Sandwich Shop
11.2018 - 04.2020
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Operated POS cash register and equipment to collect payments.

Barista

Starbucks
06.2015 - 12.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

GED -

Manhattan Educational Opportunity Center
New York, NY

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Team collaboration
  • Written and verbal communication
  • Merchandise restocking
  • POS systems
  • Honest and dependable
  • Multitasking
  • Quick learner
  • Food preparation

Languages

English
Full Professional

Timeline

Cashier

Burlington
02.2024 - Current

Merchadise Associate

TJX Companies
10.2021 - 12.2021

Cashier Team Lead

Potbelly's Sandwich Shop
11.2018 - 04.2020

Barista

Starbucks
06.2015 - 12.2017

GED -

Manhattan Educational Opportunity Center

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Kadeejah Hall