Kadeem Johnson
Cincinnati
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at T.G.I. FRIDAY'S. Expert in menu memorization and suggestive selling, consistently enhancing guest engagement. Recognized for maintaining a clean dining area and ensuring timely food delivery, contributing to a seamless dining experience. Committed to food safety and sanitation practices.
Overview
8
8
years of professional experience
Work History
Server
T.G.I. FRIDAY'S - Bar & Restaurant
05.2017 - 12.2024
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Learned menu details to accurately describe dishes and recommend pairings to patrons.
- Adapted quickly to changing priorities during peak hours, ensuring smooth service flow.
- Supported team members by sharing knowledge of daily specials and promotions with guests.
- Participated in training sessions to improve skills in food safety and sanitation practices.
Education
Associate of Science - Psychology
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Menu memorization
- Table bussing
- Suggestive selling
- Dining area maintenance
Timeline
Server
T.G.I. FRIDAY'S - Bar & Restaurant
05.2017 - 12.2024
Associate of Science - Psychology
Cincinnati State Technical And Community College
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