Summary
Overview
Work History
Education
Skills
Activities
Employment
References
Summary
Timeline
Generic

KADEN COWAN

Meridian,United States

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Dutch Bros Traveling Trainer/Shift Lead

Dutch Bros
01.2021 - Current
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Trained and mentored 128 new personnel hired to fulfill various roles.
  • Identified and recommended staff for key positions and departments.
  • Supported productivity increase and business growth through new hire training and mentoring.
  • Implemented diverse instructional methods, optimizing trainee engagement.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Analyzed team performance and identified opportunities for additional training.
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
  • Assisted in operational success throughout the company.

Co-Owner

K & M Lawncare
01.2018 - 01.2022
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Established foundational processes for business operations.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Victory Charter School

Bachelor of Science - Computer Science

College of Western Idaho
Nampa, ID
05.2027

Skills

  • Microsoft Technologies (Word, PowerPoint)
  • Verbal and Written Communication
  • New Hire Training
  • Lesson Planning
  • Course Development
  • Time Management
  • Management Consultation
  • Orientation and Onboarding

Activities

  • Victory Charter High School, 2015-2020
  • Coached Middle School Basketball, 2015-2020
  • Apprenticeships with Dr. McDaniel for coaching basketball, 2015-2020
  • Associated Body Vice President at Victory Charter School, 2015-2020
  • Over 220 hours of community service performed, 2015-2020
  • Lettered in Cross Country, Basketball, and Track at Victory Charter School, 2015-2020

Employment

  • Co-Owner K & M Lawncare, 2018-2022, Provide excellent customer service while mowing, trimming, cleaning, pruning and general lawn maintenance., Performs various odd jobs for contractors and homeowners.
  • Dutch Bros Traveling Trainer/Shift Lead, 2021-Present, Learned to thrive in a fast paced environment and provide outstanding customer service to thousands., Provided assistance opening new operations throughout the country.

References

  • Ryan Welsh, Dutch Bros Manager, (520) 339-9395
  • Dr. Matt McDaniel, Principal Lewis & Clark Elem, (208) 571-1481
  • Jasmine Westlund, Dutch Bros Operator, (530) 828-0622

Summary

Talented operational trainer, and student seeking employment, or internships in the cyber security defense industry.

Timeline

Dutch Bros Traveling Trainer/Shift Lead

Dutch Bros
01.2021 - Current

Co-Owner

K & M Lawncare
01.2018 - 01.2022

Victory Charter School

Bachelor of Science - Computer Science

College of Western Idaho

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KADEN COWAN