Kaden Williams
OKLAHOMA CITY,OK
Summary
People oriented individual with attention to detail and a positive attitude. I'm a proactive Department Supervisor with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers.
Overview
8
8
years of professional experience
Work History
Department Supervisor (Ship Dock)
Amazon Fulfillment Center (OKC1)
9201 S Portland Avenue, Oklahoma City, OK, 73195
02.2022 - Current
- Supports, mentors, and motivates salaried and hourly workforce of 70 individuals.
- Top 4 in productivity rate for North American network during my time on dock with 7 weeks at #1 and 3 weeks at #2.
- Decreased quality errors by 56% from our average of 60 daily BPS to 26 BPS, saving OKC1 an average of $2.1 million weekly.
- Increased site CBB (container built by) compliance from 67% to 99% which saved OKC1 $240k that year.
- Builds and executes productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to balance labor and needs across all departments.
- Collaborates with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business and customer objectives.
Department Supervisor
Amazon Fulfillment Center (OKC1)
9201 S Portland Avenue, Oklahoma City, OK, 73195
08.2020 - 02.2022
- Supported Amazon wearhouse, Oklahoma City, in day to day operations (650,00 SQ. Ft)
- Mentored 100+ associates and 14 supervisors to enhance skills and achieve daily targets, using hands-on and motivational leadership. Increasing productivity averages from 179 full day to 207 full day.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Directed and led employees, supervising activities to drive productivity and efficiency which led to setting a building daily record 2 years in a row at 435,000 volume in 2020 and 449,500 volume in 2021.
Bar Manager
The Merrett
6464 Avondale Dr, Nichols Hills, Oklahoma, 73116
01.2018 - 04.2020
- Boosted customer satisfaction by implementing innovative bar management strategies increasing sales by 37%.
- Mentored and assisted 6 bartenders and 2 sommeliers in the art of sales and customer satisfaction.
- Reduced waste cost by 50% by decreasing quality errors and in using creative marketing initiatives and promotional events.
- Maintained consistent cliental and even rated top bars in Oklahoma City.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Bartender
The Boom Night Club
2218 NW 39th Street, Oklahoma City, OK, 73112
10.2015 - 11.2019
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails increasing sales by 10%.
- Reduced wait times for drinks by efficiently managing bar areas and prioritizing orders.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Education
Some College (No Degree) - General Psychology
Southwestern Oklahoma State University
Weatherford, OKSkills
- Growth Planning
- POS Systems Operations
- Process and Procedure Development
- Stock Management
- Problem-Solving
- Workflow Optimization
- Leadership Competency
- Customer Relations
- Performance Improvement
- Customer Service
Timeline
Department Supervisor (Ship Dock)
Amazon Fulfillment Center (OKC1)
02.2022 - Current
Department Supervisor
Amazon Fulfillment Center (OKC1)
08.2020 - 02.2022
Bar Manager
The Merrett
01.2018 - 04.2020
Bartender
The Boom Night Club
10.2015 - 11.2019
Some College (No Degree) - General Psychology
Southwestern Oklahoma State University
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