Kadence Abbott
Brownsburg,IN
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive experience for all patrons.
Overview
4
4
years of professional experience
Work History
Server
Cracker-barrel
Whitestown, IN
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Hostess
Rush Off Main
Brownsburg, IN
08.2021 - 03.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Bachelor of Science - Biology
Indiana University, Purdue University Indianapolis
Indianapolis, IN05-2028
Skills
- Strong work ethic
- Effective multitasking
- Exceptional customer service
- Patience and empathy
- Professional appearance
- Interactive communication skills
- Cleanliness maintenance
- Team collaboration
- Sterile technique
- Microscopy proficiency
- Lab safety compliance
- Time management
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Community Cleanup
- Participating in local clean-up initiatives
- Offering time and support to shelters for the homeless, women, and animals
- Music
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Volunteering
- Enjoying the art of baking and pastry-making, experimenting with recipes
Timeline
Server
Cracker-barrel
04.2023 - Current
Hostess
Rush Off Main
08.2021 - 03.2023
Bachelor of Science - Biology
Indiana University, Purdue University Indianapolis