Summary
Overview
Work History
Education
Skills
Timeline
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Kadence Collins

Carrollton,GA

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Excellent customer service skills as well as conflict resolution.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Server

Buffalo Wild Wings
Carrollton, Georgia
02.2024 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Recorded customer orders accurately in POS system to ensure timely service.
  • Addressed guest inquiries and resolved complaints efficiently to maintain high customer satisfaction.
  • Recommended menu items tailored to customer preferences and dietary needs, enhancing dining experience.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Assisted in maintaining cleanliness and organization of dining and service areas.

Server

Ruby Tuesday
Carrollton
05.2023 - 02.2024
  • Delivered exceptional customer service, enhancing guest experiences in fast-paced dining environment.
  • Provided attentive service to enhance guest satisfaction and loyalty.
  • Resolved customer inquiries and issues promptly, ensuring positive dining experiences.
  • Took customer orders and accurately entered them into the POS system.
  • Assisted in maintaining cleanliness and organization of dining and service areas.

Server

Waffle House
Carrollton, GA
04.2020 - 05.2022
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining and service areas to enhance customer experience.
  • Collaborated with restaurant staff to streamline operations and improve service efficiency.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new servers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Utilized customer feedback to enhance service quality and refine menu offerings.
  • Followed health safety guidelines when preparing and serving food products.

Education

Bachelor of Science -

University of West Georgia
Carrollton, GA
08.2022 - 05.2026

Carrollton High School
Carrollton, GA

Skills

  • Order accuracy
  • Menu knowledge
  • Customer service
  • Multitasking and organization
  • Time management
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Problem solving

Timeline

Server

Buffalo Wild Wings
02.2024 - Current

Server

Ruby Tuesday
05.2023 - 02.2024

Bachelor of Science -

University of West Georgia
08.2022 - 05.2026

Server

Waffle House
04.2020 - 05.2022

Carrollton High School
Kadence Collins