Kadijah Frederick
Hawkinsville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Teacher
Kids Ahoy Learning Center
03.2021 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Service Crew Member
Dairy Queen Grill & Chill
03.2016 - 11.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Trained and mentored new employees to maximize team performance.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
Associate of Science - Education of Individuals in Elementary Special Education Programs
Central Georgia Technical College
Macon, GA05.2023
Skills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
- Student Engagement
- Behavior Management
- Positive Role Model and Mentor
- Small Group Instruction
- Student assessment
- Innovative lesson planning
- Performance Assessments
- Collaborative learning
- Differentiated Instruction
- Classroom Instruction
- Learning Strategies
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Operations Management
- Performance Management
- Negotiation
- Active Listening
- Customer Relations
- Computer Proficiency
- Conflict Resolution
- Complaint Handling
Timeline
Teacher
Kids Ahoy Learning Center
03.2021 - Current
Service Crew Member
Dairy Queen Grill & Chill
03.2016 - 11.2023
Associate of Science - Education of Individuals in Elementary Special Education Programs
Central Georgia Technical College
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