Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hi, I’m
Kadijah Jacobs
Dallas,TX
Summary
Overview
11
years of professional experience
2
Certifications
Work History
DALLAS COUNTY SHERIFFS DEPT.
COMMUNICATION DISPATCHER
7 2022 - Current
Job overview
- Public Safety Telecommunications (PST) Dispatchers are licensed professionals responsible for the health and well-being of those living, working and visiting the communities they serve and are crucial to the operations of the Police and Fire Department.
- Developed strong rapport with first responders, fostering trust and cooperation for efficient teamwork.
- Demonstrated professionalism under pressure, effectively handling high-stress situations during emergency events.
DALLAS COUNTY SHERIFFS DEPT.
DETENTION SERVICE OFFICER
2019.11 - 2022.07 (2 years & 8 months)
Job overview
- Continuously developed professional skills through participation in mandatory training sessions and seeking out additional learning opportunities relevant to the role of a detention service officer.
- Demonstrated strong leadership skills while serving on various committees within the facility, including safety and employee engagement groups.
- Maintained a safe environment for inmates and staff through regular monitoring of facility activities.
HIGH POINTE ELEMENTARY
LIBRARY ASSISTANT
2019.08 - 2019.11 (3 months)
Job overview
- To teach pre-K through 5th grade lessons to enhance their reading levels, and also be responsible for organizing mini lessons, crafts, and story time; checking in and out materials at the circulation desk; receiving payments for fines; shelving books when patrons return them; and helping process new materials.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
INSPIRED VISION ELEMENTARY
3RD AND 4TH GRADE INTERVENTIONIST/ TESTING TEAM
2018.10 - 2019.08 (10 months)
Job overview
- Provide leadership to classroom teachers in implementing intervention initiatives. Plan, implement, and assess intervention services to ensure fidelity.
- Incorporated research-based instructional practices into daily lessons, ensuring effective teaching strategies were utilized.
- Implemented tracking tools to evaluate successes and areas in need of improvement.
- Utilized technology tools effectively to enhance instruction delivery during intervention sessions while maintaining a high level of student engagement.
NORTH TEXAS EMERGENCY COMMUNICATIONS
EMERGENCY COMMUNICATIONS SPECIALIST
2017.12 - 2018.06 (6 months)
Job overview
- Public Safety Telecommunications (PST) Dispatchers are licensed professionals responsible for the health and well-being of those living, working and visiting the communities they serve and are crucial to the operations of the Police and Fire Department
- Make quick decisions and coordinate multiple tasks at one time.
- Improved interdepartmental relationships by fostering open lines of communication between dispatchers and emergency responders.
- Managed multiple communication channels simultaneously, maintaining a high level of situational awareness at all times.
- Provided life-saving pre-arrival instructions to callers, assisting in stabilizing emergency situations until responders arrived on scene.
TELVISTA
TECHNICAL SUPPORT ASSOCIATE
2016.07 - 2017.07 (1 year)
Job overview
- General technology knowledge, including the ability to describe in general terms: operating systems, basic internet navigation, hardware components, software, networking components (video, data, voice), peripherals, and email applications.
- Developed and implemented preventive maintenance procedures.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing effective solutions.
- Assisted in the training of new Technical Support Associates, fostering a culture of teamwork and continuous improvement within the department.
GRAMBLING STATE UNIVERSITY
MATH TEACHER ASSISTANT
2015.09 - 2015.12 (3 months)
Job overview
- Aiding in education, assistant with instructional responsibilities to the professor.
- Collaborated with colleagues to share best practices, enhancing overall teaching effectiveness across the department.
- Contributed to positive school culture by participating in staff meetings, professional development workshops, and community engagement events.
- Provided tutoring support for struggling students, leading to significant improvements in math comprehension and performance.
GRAMBLING STATE UNIVERSITY
UNDERGRADUATE RESEARCH ASSISTANT
2013.05 - 2013.07 (2 months)
Job overview
- Independent research with an authoritative source of fundamental knowledge and new developments in all aspects of the molecular biology of eukaryotic cells.
- Molecular biology chiefly concerns itself with understanding the interactions between the various systems of a cell, including the interactions between the different types of DNA, RNA, and protein biosynthesis, as well as learning how these interactions are regulated.
- Planned, modified and executed research techniques, procedures and tests.
- Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
- Supported faculty researchers, assisting with experiment design and implementation.
Education
MIDDLE COLLEGE HIGH SCHOOL Dallas, TX
HIGH SCHOOL DIPLOMA
University Overview
DALLAS COLLEGE Dallas, TX
ASSOCIATE OF SCIENCE IN POLITICAL SCIENCE
University Overview
GRAMBLING STATE UNIVERSITY Grambling, LA
BACHELOR OF SCIENCE IN BIOLOGY
University Overview
Skills
Positive communication skills
Scholarship
Scholarship
Pepsi Co.Skillsabilities - Certifications
Skillsabilities - Certifications
- CPR CERTIFIED (2+ years)
- Diabetic Certification (2+years)
- NLETS/TLETS
- NCIC/TCIC
- TCOLE- Jailer
- TCOLE - Telecommunicator
- EMD CD-ROM/Pro QA
- Life on the Line
Certification
EMD - Emergency Medical Dispatch
Timeline
DETENTION SERVICE OFFICER
DALLAS COUNTY SHERIFFS DEPT.
2019.11 - 2022.07 (2 years & 8 months)
LIBRARY ASSISTANT
HIGH POINTE ELEMENTARY
2019.08 - 2019.11 (3 months)
3RD AND 4TH GRADE INTERVENTIONIST/ TESTING TEAM
INSPIRED VISION ELEMENTARY
2018.10 - 2019.08 (10 months)
EMERGENCY COMMUNICATIONS SPECIALIST
NORTH TEXAS EMERGENCY COMMUNICATIONS
2017.12 - 2018.06 (6 months)
TECHNICAL SUPPORT ASSOCIATE
TELVISTA
2016.07 - 2017.07 (1 year)
MATH TEACHER ASSISTANT
GRAMBLING STATE UNIVERSITY
2015.09 - 2015.12 (3 months)
UNDERGRADUATE RESEARCH ASSISTANT
GRAMBLING STATE UNIVERSITY
2013.05 - 2013.07 (2 months)
COMMUNICATION DISPATCHER
DALLAS COUNTY SHERIFFS DEPT.
7 2022 - Current
MIDDLE COLLEGE HIGH SCHOOL
HIGH SCHOOL DIPLOMA
DALLAS COLLEGE
ASSOCIATE OF SCIENCE IN POLITICAL SCIENCE
GRAMBLING STATE UNIVERSITY
BACHELOR OF SCIENCE IN BIOLOGY
EMD - Emergency Medical Dispatch
PST - Public Safety Telecommunicator
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