Pharmacy Technician with 10 years of experience in retail and specialty pharmacy. Skilled in prescription processing, data entry, insurance verification and patient service. Detail-oriented, organized, and experienced in fast-paced environments while maintaining accuracy, confidentiality, and compliance.
• Processed high-volume prescriptions accurately, including data entry, medication preparation, refills, and prescription resolution. • Verified patient information, insurance coverage, and prescription details while maintaining accurate records. • Assisted with insurance claims, prior authorizations, and resolving coverage or billing issues. • Provided excellent customer service and communicated with patients, healthcare providers, and insurance companies. • Maintained HIPAA compliance and followed pharmacy policies, safety procedures, and regulatory requirements.