Summary
Overview
Work History
Education
Skills
Timeline
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Kadince Johnson

Pekin,Illinois

Summary

Proven server and front-of-house employee with a track record of enhancing customer satisfaction at Holy Crab and Panda Express. Excelled in multitasking and maintaining high cleanliness standards, ensuring exceptional guest experiences. Skilled in cash handling and fostering warm customer relationships, demonstrating a strong work ethic and exceptional customer service abilities.

Overview

5
5
years of professional experience

Work History

Server

Holy Crab
03.2020 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Front of House Employee

Panda Express
03.2023 - 08.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.

Education

Associate of Science - Nursing

Illinois Central College
East Peoria, IL
05.2026

High School Diploma -

Pekin Community High School
Pekin, IL
05.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • Service prioritization
  • Food safety understanding

Timeline

Front of House Employee

Panda Express
03.2023 - 08.2023

Server

Holy Crab
03.2020 - 09.2024

Associate of Science - Nursing

Illinois Central College

High School Diploma -

Pekin Community High School

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Kadince Johnson