KAEDYN BOESCH

Conway,SC

Summary

Customer-focused professional with over 8 years of experience in fast-paced customer service and 3 years in healthcare administration. Skilled in delivering exceptional guest and patient experiences, multitasking under pressure, and accurately handling cash transactions. Effective communicator with a track record of collaborating with teams to efficiently resolve customer needs.

Overview

years of professional experience

Work History

Patient Care Project Coordinator / Front Desk Coordinator

Waccamaw Dermatology

Myrtle Beach, SC

04.2023 - 05.2026

Coordinated patient scheduling, managed provider calendars, and streamlined front desk operations.
Facilitated high-volume phone interactions, efficiently managed check-ins, and addressed patient inquiries.
Delivered exceptional customer service in fast-paced medical office.
Processed payments and verified insurance information accurately.
Maintained HIPAA compliance and patient confidentiality.
Supported staff and providers to improve workflow and daily operations.
Balanced multiple responsibilities in a fast-paced environment.

Bartender / Server

Smuggler's Den

Murrells Inlet, SC

03.2022 - 03.2023

Delivered fast, friendly, and attentive service in a high-volume restaurant and bar.
Cultivated rapport with guests to enhance overall experience and drive repeat business.
Built rapport with guests to enhance customer experience and encourage repeat business.
Accurately took food and drink orders while managing multiple tables.
Prepared beverages and ensured timely service during busy shifts.
Addressed customer concerns with professionalism and efficiency to ensure satisfaction.
Handled cash, credit card transactions, and POS systems accurately.
Resolved customer concerns professionally and efficiently.
Ensured cleanliness and organization of bar area to provide safe and welcoming environment.

Assistant Manager

Domino's Pizza

Supervised daily restaurant operations, enhancing team effectiveness during shifts.
Supervised daily restaurant operations and supported team members during shifts.
Managed cash handling and inventory processes, ensuring accurate daily deposits.
Assisted with scheduling and maintaining efficient store operations.
Ensured customer satisfaction by addressing concerns and resolving issues promptly.

Server / Hostess

Snooky's Oceanfront

Host

Red Lobster

Sales Associate

Journey's Kidz

Education

Penn Foster Career School

Scranton, PA

Skills

Patient Engagement
Healthcare Coordination
Appointment Scheduling
Customer Service
High-volume operations
Cash Handling & Payments
Multitasking

Time Management
Organization
Teamwork & Communication
Conflict Resolution
Guest Relations
Microsoft Office

Timeline