CAROLINA SUQUILANDA
Metairie,LA
Summary
Professional and personable Office Receptionist with strong communication, organization, and customer service skills. Efficient at managing front-desk operations, assisting visitors, handling calls, and supporting daily office needs. Reliable, detail-oriented, and committed to creating a welcoming and professional environment.
Overview
6
6
years of professional experience
Work History
Front Desk Patient Coordinator
Taylor Dental & Braces
Metairie, LA
02.2026 - Current
- Coordinated patient check-in, updated records, verified appointment details to enhance front desk efficiency.
- Scheduled consultations and follow-up visits, aligning provider availability with patient needs for optimal service.
- Verified insurance eligibility and collected patient information for accurate billing support.
- Answered multi-line phones, resolved inquiries, routed messages to support dental team communication.
Medical Assistant/Receptionist
Advocare Heal and Care Pediatrics
Hightstown, NJ
02.2023 - 01.2026
- Greeted patients and managed check-in and check-out processes, ensuring accurate updates of demographic and insurance information for efficient patient flow.
- Verified insurance eligibility, collected copays, and processed front-desk paperwork accurately.
- Scheduled pediatric appointments, coordinated follow-ups, and maintained accurate provider calendars.
- Assisted providers during immunization visits and specimen collection, preparing exam rooms to facilitate timely and effective patient care.
- Sanitized exam rooms thoroughly to ensure safety for patients and staff.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Ensured the waiting room was tidy to provide a pleasant environment for patients and organized by stacking magazines, and removing trash.
- Recorded and documented phone messages for efficient communication with staff and relayed to appropriate personnel.
Patient Care Technician
RWJ University Hospital Hamilton
Hamilton Square, New Jersey
10.2020 - 02.2023
- Assisted patients with bathing, grooming, toileting, and daily mobility needs
- Collected vital signs and reported changes to nursing staff
- Supported patient transfers, repositioning, and safe ambulation across hospital units
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient transfers from bed to wheelchair or stretcher.
- Performed blood glucose checks using hospital bedside equipment
Education
Medical Assistant -
U.S. Career Institute
Fort Collins, CO 10.2026 - 10.2026
Pre-Nursing -
Mercer County Technical Schools Assunpink Center
Trenton, NJHigh School Diploma -
Hightstown High School
Hightstown, NJSkills
- Appointment scheduling
- Customer service
- Patient engagement
- Team collaboration
- Effective communication
- Professional demeanor
LANGUAGES
Spanish, Native or Bilingual
Timeline
Medical Assistant -
U.S. Career Institute
10.2026 - 10.2026
Front Desk Patient Coordinator
Taylor Dental & Braces
02.2026 - Current
Medical Assistant/Receptionist
Advocare Heal and Care Pediatrics
02.2023 - 01.2026
Patient Care Technician
RWJ University Hospital Hamilton
10.2020 - 02.2023
Pre-Nursing -
Mercer County Technical Schools Assunpink Center
High School Diploma -
Hightstown High School