Kaela Chesebro
Jiffy Lube
Dunn,NC
15
years of professional experience
Self-motivated employee with a strong focus on operational efficiency, team leadership, and customer satisfaction. Proven track record of implementing strategies that enhance service standards and drive growth.
Work History
Assistant Store Manager
8 Years 8 Months- Trained and mentored staff to enhance customer service skills and product knowledge.
- Led team in achieving operational efficiency and maintaining high service standards.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, driving targeted marketing initiatives.
- Oversaw daily store operations, ensuring compliance with safety regulations and company policies.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Customer Sales Representative
1 Year 4 Months- Developed strong customer relationships through personalized service and product recommendations.
- Resolved customer inquiries efficiently, resulting in improved satisfaction ratings and repeat business.
- Trained new team members on sales techniques and product knowledge to enhance team performance.
- Streamlined inventory management processes to ensure timely restocking of high-demand products.
- Managed inventory shipment processing and organized product placement.
Floor Lead
1 Year 4 Months- Managed store operations, ensuring efficient opening and closing procedures.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented inventory management processes, reducing stock discrepancies and improving order accuracy.
- Developed promotional displays that increased customer engagement and boosted sales during peak seasons.
Crew Member
5 Years 4 Months- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team to ensure timely order preparation and accuracy.
- Operated kitchen equipment and maintained cleanliness standards.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma
- Advanced Regents Diploma
Esthetic License
Skills
Store operations
Customer service
Team leadership
Inventory management
Time Management
Task prioritization
Problem-solving
Timeline
Customer Sales Representative
CosmoProf
07.2018 - 11.2019Read More
Assistant Store Manager
Jiffy Lube
12.2017 - CurrentRead More
Floor Lead
Lush Fresh Handmade Cosmetics
08.2016 - 12.2017Read More
Crew Member
Wendy's
08.2011 - 12.2016Read More
Continental School of Beauty
Esthetic License
Read More
Cicero-North Syarcuse High School
High School Diploma
Read More