Summary
Overview
Work History
Education
Skills
Timeline
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Kaela Hamilton

Flemingsburg,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.

Overview

4
4
years of professional experience

Work History

Server

Tumbleweed Restaurant
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Soccer Referee

KHSAA
08.2023 - Current
  • Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
  • Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
  • Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
  • Developed situational awareness skills by positioning myself optimally during matches to make accurate calls in high-pressure situations.
  • Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
  • Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.

Personal Shopper

Walmart
09.2022 - 07.2023
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Greeted customers and answered product or service questions.
  • Assisted teammates with daily tasks during peak periods.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.
  • Trained new hires on policies, procedures, and daily duties.

Hostess and To Go Server

Cracker Barrel
09.2021 - 09.2022
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees on restaurant procedures and plating techniques.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

No Degree - Business

Morehead State University
Morehead, KY

Associate Degree in Business Administration - Business Administration And Management

Maysville Community And Technical College
Maysville, KY
05-2025

Skills

  • Customer Service
  • Verbal and Written Communication
  • Decision-Making
  • Planning and Organization
  • Attention to Detail
  • Leadership
  • Microsoft Excel
  • Team building
  • Employee training
  • Time management
  • Strong work ethic

Timeline

Server

Tumbleweed Restaurant
01.2025 - Current

Soccer Referee

KHSAA
08.2023 - Current

Personal Shopper

Walmart
09.2022 - 07.2023

Hostess and To Go Server

Cracker Barrel
09.2021 - 09.2022

No Degree - Business

Morehead State University

Associate Degree in Business Administration - Business Administration And Management

Maysville Community And Technical College

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Kaela Hamilton