Kaelin Chamberlin
Hendersonville,TN
Summary
Goal-oriented professional with a track record of effective time management and problem-solving. Recognized for reliability and adaptability, with a quick learning curve for new skills. Proven experience in enhancing customer satisfaction and streamlining processes through strong communication and organizational capabilities. Dedicated to contributing to team success and advancing organizational objectives.
Overview
5
5
years of professional experience
Work History
Service Coordinator
Eskola Roofing
Nashville, TN
08.2025 - Current
- Managed incoming service calls, qualifying and prioritizing actions to achieve 100% customer satisfaction.
- Communicated job specifics with customers regarding scheduling, scope of work, and invoicing.
- Processed time sheets and truck GPS reports for accurate job tracking.
- Set up work orders and processed associated documentation efficiently.
- Reviewed and billed time, materials, and fixed rates according to project budgets and departmental goals.
- Created and executed invoices and purchase orders to streamline financial operations.
- Monitored job progress against timelines and project performance goals.
- Maintained a leak call report to ensure resolution of ongoing issues.
Server
The Diner LLC
Nashville, TN
07.2024 - 08.2025
- Exhibited strong multitasking abilities by managing several tables without sacrificing service quality.
- Promptly served food and beverages while addressing individual customer requirements.
- Leveraged POS system for efficient order processing and bill handling.
- Coordinated with team members during busy shifts for optimal guest experiences.
- Handled customer complaints swiftly, ensuring professional resolutions and fostering goodwill.
Host
The Diner LLC
Nashville, TN
08.2023 - 07.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Carhop
Sonic
Olive Branch, MS
08.2020 - 07.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Center Hill High School
Olive Branch, MS05.2022
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Detail orientation
- Multitasking Abilities
- Organizational skills
Timeline
Service Coordinator
Eskola Roofing
08.2025 - Current
Server
The Diner LLC
07.2024 - 08.2025
Host
The Diner LLC
08.2023 - 07.2024
Carhop
Sonic
08.2020 - 07.2023
Center Hill High School