
Dynamic and detail-oriented with a strong background in customer service from Food for Thought. Proven ability to multitask effectively while maintaining patience and empathy. Recognized for enhancing guest experiences and ensuring satisfaction. Skilled in phone etiquette and maintaining high hygiene standards, contributing to a welcoming environment.
Customers were greeted warmly and escorted to their tables. Ensured every guest has silverware and napkins, and presented dinner, lunch, bar and specials menus. Worked with managers and servers to ensure that every customer was satisfied with their table arrangements. Handled visitor complaints efficiently and politely, elevating it to management when necessary. Conversed with guests over the phone to answer questions and address their needs. Bussed tables as needed during rush hours.