Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaelin Kraus

Virginia Beach,VA

Summary

Dynamic and detail-oriented with a strong background in customer service from Food for Thought. Proven ability to multitask effectively while maintaining patience and empathy. Recognized for enhancing guest experiences and ensuring satisfaction. Skilled in phone etiquette and maintaining high hygiene standards, contributing to a welcoming environment.

Overview

4
4
years of professional experience

Work History

Hostess

Food for Thought Cafe
Williamsburg, VA
10.2023 - 05.2025

Customers were greeted warmly and escorted to their tables. Ensured every guest has silverware and napkins, and presented dinner, lunch, bar and specials menus. Worked with managers and servers to ensure that every customer was satisfied with their table arrangements. Handled visitor complaints efficiently and politely, elevating it to management when necessary. Conversed with guests over the phone to answer questions and address their needs. Bussed tables as needed during rush hours.

Professional Pet Sitter

Wagging Tails Pet Sitting Services
Williamsburg, VA
05.2023 - 06.2023
  • Provided attentive care for pets, ensuring their safety and well-being during visits. Administered medications and managed special dietary needs for various animals. Executed daily exercise routines, promoting physical health and mental stimulation for pets. Communicated effectively with pet owners to update on pet status and address concerns. Enhanced client satisfaction by providing personalized and attentive care to their pets. Maintained cleanliness of pet environments, adhering to hygiene standards consistently.

Lifeguard

Clearwater Pool Management
Williamsburg, VA
06.2021 - 08.2021
  • Monitored pool activities to ensure safety and compliance with regulations. Educated patrons on pool rules and safety protocols to promote a secure environment. Maintained cleanliness of pool area, ensuring a safe and welcoming atmosphere for guests. Developed knowledge of water quality standards, performing routine tests to ensure compliance. Monitored safety of guests in and around swimming pool. Upheld hygiene standards in pool and surrounding area.

Education

Undecided - General Studies

Thomas Nelson Community College
Williamsburg, VA

High School Diploma -

Classical Conversations
Williamsburg, VA
05.2022

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Detail-oriented
  • Greeting guests

Timeline

Hostess

Food for Thought Cafe
10.2023 - 05.2025

Professional Pet Sitter

Wagging Tails Pet Sitting Services
05.2023 - 06.2023

Lifeguard

Clearwater Pool Management
06.2021 - 08.2021

Undecided - General Studies

Thomas Nelson Community College

High School Diploma -

Classical Conversations