Kaelin Mead
Wahiawā HI
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at The Crosstown Tavern. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction through personalized service. Proven ability to thrive in fast-paced environments, collaborating effectively with team members to ensure seamless dining experiences.
Overview
3
3
years of professional experience
Work History
Server
The Crosstown Tavern
02.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Hancock Central School
Hancock, NY06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Food running
- Team collaboration
- Supply restocking
- Table bussing
- Tableside etiquette
- Professional appearance
- Safe food handling
- Menu memorization
Languages
English
Native or Bilingual
Interests
- Reading
- Horseback Riding
- Enjoy hobbies that combine physical activity with outdoor exploration
- Cooking
Timeline
Server
The Crosstown Tavern
02.2022 - 09.2024
High School Diploma -
Hancock Central School
Similar Profiles
Joseph BrookJoseph Brook
Service Advisor at Crosstown Chrysler Jeep DodgeService Advisor at Crosstown Chrysler Jeep Dodge
Amisha ThukralAmisha Thukral
Store Clerk at Crosstown Liquor StoreStore Clerk at Crosstown Liquor Store
Jessica JordanJessica Jordan
Associate Cosmetic Dentist at Crosstown Dental GroupAssociate Cosmetic Dentist at Crosstown Dental Group