Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
Generic

Kaely Chilcote

Columbia,PA

Summary

Client-oriented realtor with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing homes and revealing customer needs to deliver solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Realtor

Berkshire Hathaway
Lancaster, PA
03.2022 - Current
  • Successfully facilitate real estate purchases by reviewing listings, accompanying clients to properties, and communicating sale conditions.
  • Coordinate property tours and communicate with buyers to assist with inspections and appraisals.
  • Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
  • Collaborate with escrow companies, lenders, and home inspectors to fulfill the terms and conditions of sales agreements.
  • Advise clients on market trends and local real estate conditions, helping them make informed decisions.
  • Manage sales pipeline by actively following up with prospects and hot leads, with knowledge of current market trends.

Lead Patient Services Representative

UPMC & Penn Medicine LGH
US
04.2019 - Current
  • Supervise six patient service representatives, and created employee schedules.
  • Creates schedule templates for over 20 rotating providers.
  • Manage coding for multiple specialties, ensuring that specific codes are accurately applied.
  • Help distressed and upset patients in the office and over the phone receive the best possible patient care.
  • Review denied claims for errors or omissions before finalizing decision notices.
  • Maintain accurate medical records, including filing and retrieving documents from the electronic health record system.

Server

TJ Rockwells
Mechanicsburg, PA
04.2016 - 06.2020
  • Took orders from customers accurately and in a timely manner.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Receptionist/Office Assistant

Line-X of Cumberland County
Mechanicsburg, PA
06.2017 - 04.2019
  • Delivered expert administrative support each day, including processing all of the paperwork, appointment requests, and payments
  • Answered telephone calls to provide information, take messages and set up appointments

Education

Bachelor of Science - Business Administration/Human Resources

Walden University
Baltimore, MD
02.2020

Northern High School -

Northern High School
Dillsburg, PA
06.2017

Skills

  • Client relations
  • Market analysis
  • Contract negotiation
  • Document preparation
  • Time management
  • Administrative support
  • Medical coding
  • Insurance verification
  • Patient communication
  • Conflict resolution

Certification

Ramp Cert

Certified Professional Coder

References

References available upon request

Accomplishments

  • President's Circle Award and Peak Performer (Berkshire Hathaway)

Timeline

Realtor

Berkshire Hathaway
03.2022 - Current

Lead Patient Services Representative

UPMC & Penn Medicine LGH
04.2019 - Current

Receptionist/Office Assistant

Line-X of Cumberland County
06.2017 - 04.2019

Server

TJ Rockwells
04.2016 - 06.2020

Bachelor of Science - Business Administration/Human Resources

Walden University

Northern High School -

Northern High School

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Kaely Chilcote