Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaelyn Rupprecht

San Francisco,CA

Summary

Knowledgeable Guest Service Representative experienced in busy settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.

Overview

4
4
years of professional experience

Work History

Guest Service Leader

Susiecakes Bakery
11.2021 - Current
  • Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
  • Communicated with managers to discuss employee performance and report violations.
  • Observed employee performance for compliance with standard operating procedures.
  • Assist guests with placing future orders for weddings, celebrations, and events, ensuring seamless execution and exceeding guest expectations
  • Managed opening and closing store responsibilities and procedures
  • Maintained regular and consistent attendance and punctuality.

Bakery Team Member

Whole Foods
02.2021 - 08.2021
  • Helped customers locate menu items by listening to needs and recommending specific products or services.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.

Barista

Yeganeh Bakery
08.2019 - 01.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized and delicious beverages.


Education

Bachelor of Marketing - Business Administration

San Francisco State University
San Francisco, CA
06.2025

Skills

  • Customer Service
  • Detail Oriented
  • Payment Processing
  • Guest Accommodations
  • Beverage Preparation
  • Food Preparation
  • Cash Handling

Timeline

Guest Service Leader

Susiecakes Bakery
11.2021 - Current

Bakery Team Member

Whole Foods
02.2021 - 08.2021

Barista

Yeganeh Bakery
08.2019 - 01.2021

Bachelor of Marketing - Business Administration

San Francisco State University
Kaelyn Rupprecht