Kaelyn Taylor

• Opened and closed the store independently with duties including: daily cash paperwork, handling store cash for/from the day, and holding store keys to lock and unlock the building.
• Put together, processed, and shipped online store orders efficiently.
• Organized racks, shelves, and displays to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing and tagging.
• Monitored stock levels by completing product audits.
• Managed returns, exchanges and refunds in accordance with store policies.
• Accurately processed POS transactions, returning change, payment cards, and receipts to customers.
• Monitored customers for signs of security concerns and escalated issues to management.

Temporary Position

• Pool Bar and Serving:
• Mixed and made a variety of both alcoholic and non-alcoholic beverages/cocktails for guests at the pool with a semi-full bar.
• Took members’ and guest’s orders when needed, helped with taking out food and beverage when main servers were busy making sure to follow proper ID checking procedures.
• Attended to the turn station where a variety of snacks, on-the-go meals, non-alcoholic beverages, and beer were sold.
• Beverage Cart:
• Fully stocked and emptied the beverage cart during shift, making sure to cross check the tee sheet for volume and members with special preferences.
• Drove two distinct routes around the golf course and changed accordingly during tournaments/special events, always while following course etiquette.
• Offered a selection of snacks, non-alcoholic beverages, beer, wine, and mixed alcoholic beverages to those on the course, putting orders together and finishing transactions swiftly so golfers can return to their game.

• External Security: (July 2022 - 2025, ongoing)
• Effectively communicate with on-site personnel, clients, and law enforcement to coordinate security efforts and respond to emergencies.
• Document all security related incidents, proceed to the proper personnel to handle the situation if needed, and address everything as best as possible.
• Practice safety procedures, go through proper training, and stay alert at all times.
• Teen Crew for the Admissions Booth: (July 2017-July 2019)
• Efficiently processed booth registration paperwork, making sure paperwork was found quickly and moved along to the correct area.
• Acted as a standby “runner” throughout the fair, getting needed information from different booths and delivering it to the correct places swiftly.

• Sales associate: February - April, Keyholder: May - August
• Held keys to the store.
• Managed shift operations, including cash handling/counting till, product shipments, inventory, opening, and closing store duties.
• Extensive knowledge of every product in store, trained other employees on all products.
• Ensured compliance with all OLCC retail guidelines and proper ID checking procedures.
• Maintained a clean shop at all times, along with visually appealing presentation.
• Engaged with customers and shared my knowledge on any of the products within the store.
• Successfully resolved problems with customers and staff, creating a safe and happy work environment.

• Crew member: November 2018 - February 2020, Manager: March 2020 - January 2024
• Held keys to the store.
• Managed shift operations, including cash handling, paperwork, opening, and closing duties.
• Customer service with register and drive-thru, food prep and assembly, and dishwashing.
• Properly trained employees on any/all positions and maintained smoothly ran stations.
• Oregon Video Lottery, serving alcohol - both in bottles and on tap. Ensured proper Oregon Video Lottery, ID checking, and alcohol serving procedures.
• Problem solving with customers and staff, making sure both the workplace and store environment is enjoyable.