Kafil Uddin
Albany,NY
Summary
Dedicated Mail Processing Clerk with proven problem-solving skills and commitment to workplace safety. Experienced in optimizing workflows and training new team members to enhance operational efficiency.
Overview
17
17
years of professional experience
Work History
Mail Processing Clerk
USPS
30 Old Karner Rd, Albany NY 12203
04.2021 - Current
- Processed incoming and outgoing mail using automated sorting systems.
- Ensured compliance with postal regulations and safety protocols daily.
- Coordinated with team members to optimize workflow and efficiency.
- Assisted in training new clerks on operational procedures and equipment use.
Uber Driver
Uber
New York City
01.2015 - 03.2021
- Delivered safe and timely transportation to passengers across diverse locations.
- Maintained high customer satisfaction through effective communication and service quality.
- Navigated efficiently using GPS technology, optimizing routes for minimal travel time.
- Conducted regular vehicle inspections, ensuring compliance with safety standards and regulations.
- Managed payment processing and provided accurate receipts for completed rides.
- Delivered passengers to destinations safely and on time.
Manager
24 Hours Convenient Store
2519 Pacific Ave, Atlantic City NJ 08401
03.2010 - 12.2014
- Directed daily operations to ensure efficient store functionality and customer satisfaction.
- Led team in inventory management and restocking procedures to optimize product availability.
- Implemented training programs for staff development, enhancing service quality and productivity.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Crew Member
Dunkin Donuts
3000 Atlantic Ave, Atlantic City NJ 08401
09.2009 - 02.2010
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated coffee machines and equipment proficiently, maintaining high standards of quality and safety.
- Collaborated with team members to efficiently manage inventory levels and reduce waste.
- Trained new crew members on procedures, promoting adherence to company policies and operational efficiency.
Cashier
Borgata Casino & Hotel
1 Borgata Way, Atlantic City NJ 08401
01.2009 - 08.2009
- Processed cash and credit transactions accurately, ensuring compliance with financial policies.
- Maintained knowledge of gaming regulations to provide exceptional customer service.
- Assisted in training new cashiers on operational procedures and customer interaction standards.
- Implemented efficient cash handling methods to streamline transaction processes.
Education
Bachelor of Arts - English
Comilla Victoria Government College
Comilla, Bangladesh2007
Skills
- Problem-solving skills
- Accuracy and precision
- Work independently
- Workplace safety
- Team building and leadership
- Multitasking Abilities
Timeline
Mail Processing Clerk
USPS
04.2021 - Current
Uber Driver
Uber
01.2015 - 03.2021
Manager
24 Hours Convenient Store
03.2010 - 12.2014
Crew Member
Dunkin Donuts
09.2009 - 02.2010
Cashier
Borgata Casino & Hotel
01.2009 - 08.2009
Bachelor of Arts - English
Comilla Victoria Government College