Kafunno Turner
Memphis,TN
Summary
Dynamic and results-driven professional with extensive experience in operations management at Carrols Restaurant Group Inc. Proven track record in staff development and inventory control, enhancing team efficiency and reducing waste. Skilled in training and mentoring, fostering a collaborative environment while ensuring compliance with food safety standards.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Carrols Restaurant Group Inc.
Memphis, TN
03.2022 - Current
- Assisted in daily operations, ensuring compliance with company policies and procedures.
- Provided support in employee training and onboarding processes to enhance team efficiency.
- Managed scheduling and coordination of staff to optimize workflow and productivity.
- Conducted inventory management tasks, maintaining accurate stock levels and organization.
- Collaborated with management to develop strategies for improving operational performance.
Assistant Manager
Merritage Hospitality Group
Bartlett Tn
08.2021 - 03.2022
- Coordinated daily operations to enhance team efficiency and service quality.
- Implemented process improvements that reduced operational delays and enhanced productivity.
- Trained and mentored new staff, fostering a collaborative work environment.
- Analyzed customer feedback to inform service enhancements and address concerns effectively.
Shift Manager
McDonald's( Jeffers)
Lakeland TN
09.2019 - 08.2021
- Supervised daily operations to ensure efficiency and adherence to company policies.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Enforced safety protocols, maintaining a secure work environment for team members.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Kitchen Manager
Mcalister’s Deli
Memphis, TN
03.2013 - 05.2019
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing stock rotation to minimize waste and reduce costs.
- Trained and supervised kitchen staff, fostering a collaborative and efficient work environment.
- Developed and implemented standard operating procedures for food preparation and service.
Education
GED -
Volunteer State Community College
Gallatin, TNCertificate of Technical Studies - HVAC
Vatterott College
Memphis TNSkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee relations
- Food safety and sanitation
- Training and development background
Timeline
Assistant General Manager
Carrols Restaurant Group Inc.
03.2022 - Current
Assistant Manager
Merritage Hospitality Group
08.2021 - 03.2022
Shift Manager
McDonald's( Jeffers)
09.2019 - 08.2021
Kitchen Manager
Mcalister’s Deli
03.2013 - 05.2019
GED -
Volunteer State Community College
Certificate of Technical Studies - HVAC
Vatterott College