Kahlan Crespo
Palmetto
Summary
Dynamic and results-driven Shift Lead at 7 Brew with a strong focus on customer service and team motivation. Expert in training employees and enhancing guest experiences, while effectively managing inventory and minimizing waste. Proven ability to elevate service quality through effective communication and adherence to safety protocols.
Overview
2
2
years of professional experience
Work History
Shift Lead
7 Brew
09.2025 - Current
- Supervised daily operations to ensure high-quality beverage preparation and customer service.
- Trained new team members on procedures, safety protocols, and customer engagement techniques.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Server
Olive Garden
04.2025 - 03.2026
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.
- Managed cash register operations, processing transactions accurately and efficiently.
- Assisted customers in selecting products, enhancing overall service experience.
Barista/server
Cremesh Bakery
05.2024 - 08.2025
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.
- Managed cash register operations, processing transactions accurately and efficiently.
- Assisted customers in selecting products, enhancing overall service experience.
Education
Associate of Science - Chemistry
State College of Florida
Bradenton, FL04.2026
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Timeline
Shift Lead
7 Brew
09.2025 - Current
Server
Olive Garden
04.2025 - 03.2026
Barista/server
Cremesh Bakery
05.2024 - 08.2025
Associate of Science - Chemistry
State College of Florida