Kai Brooks
Charlotte,NC
Summary
Hardworking Bartender with experience in large-scale fine dining establishments and station management. Committed to upholding highest standards of customer service, safe food handling practices, and stocked and inventoried supplies. Well-versed mixologist with a dedication to providing the best possible service and interaction to the largely Russian-speaking clientele. Experienced in managing inventories and work areas in a myriad of industries.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Deluxe
02.2023 - Current
- Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept bar stocked with liquors, juices, and garnishes for drinks.
Entrepreneur/Fashion Designer
Alfandari
07.2020 - Current
- Successfully navigated challenging economic conditions by interpreting the complexities of the jewelry industry supply chain and adapting business strategies in response to changing market dynamics.
- Improved customer satisfaction with exceptional project management skills and attention to detail in work.
- Managed financial aspects of the business including budgeting, forecasting, and cash flow management.
- Monitored inventory levels of critical components to the operation.
Furniture Mover
Brown's Moving
02.2022 - 04.2023
- Communicated with customers courteously and professionally to drive satisfaction.
- Successfully navigated large shipments of materials through tight spaces and busy complexes.
- Moved furniture and boxes using utility dolly and truck ramp.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient shipments.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
Gaucho
Estampa Gaucha
11.2022 - 03.2023
- Provided exceptional service by accommodating guests'' dietary restrictions or preferences when possible.
- Set up and broke down kitchen for service.
- Collaborated with other chefs to create innovative culinary experiences for special events and promotions.
- Increased customer retention by consistently delivering high-quality meals that exceeded expectations.
Valet
LAZ
09.2021 - 02.2023
- Provided service supervision with seniority valet experience.
- Maintained cleanliness and order of work sites, parking spaces, and guest services stations.
- Performed minor vehicle maintenance tasks like checking tire pressure or jump-starting batteries when required, going above-and-beyond for guest satisfaction.
- Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
- Accurately logged and documented incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Cashier
Harris Teeter
04.2021 - 08.2021
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Driver
Favor Delivery
06.2020 - 08.2021
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Cashier
Orange Leaf Frozen Yogurt
06.2019 - 08.2019
- Handled cash with high accuracy and took care to check bills for fraud.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor of International Business - International Business Management
University of North Carolina At Charlotte
Charlotte, NC12.2024
High School Diploma -
Lake Travis High School
Austin, TX05.2020
Skills
- Organizational Ability
- Ordering Procedures
- Cost Control
- Ordering Supplies
Languages
Mandarin
Professional Working
Indonesian
Limited Working
Russian
Elementary
Affiliations
- Phi Delta Theta
Certification
-Food Handler's License
-Jeweler's LLC
Timeline
Bartender
Deluxe
02.2023 - Current
Gaucho
Estampa Gaucha
11.2022 - 03.2023
Furniture Mover
Brown's Moving
02.2022 - 04.2023
Valet
LAZ
09.2021 - 02.2023
Cashier
Harris Teeter
04.2021 - 08.2021
Entrepreneur/Fashion Designer
Alfandari
07.2020 - Current
Driver
Favor Delivery
06.2020 - 08.2021
Cashier
Orange Leaf Frozen Yogurt
06.2019 - 08.2019
Bachelor of International Business - International Business Management
University of North Carolina At Charlotte
High School Diploma -
Lake Travis High School
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