Kai Denney
Bolingbrook,IL
Summary
Bringing forth exceptional customer service skills with an ability to communicate effectively between all departments with the flexibility to work in both fast and slow-paced environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
cashier
Walmart
Bolingbrook, United States
01.2023 - 09.2023
- Performed cashier duties in a high-volume retail environment, processing up to 70 transactions per shift
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Processed credit card and online payments securely and efficiently
- Followed company policies and procedures to maintain security and integrity of customer data
- Utilized up-selling and cross-selling techniques to increase revenue
- Managed customer complaints in a professional and courteous manner, ensuring a high level of customer service.
Crew Member
McDonalds
Bolingbrook, United States
07.2022 - 10.2022
- Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
- Demonstrated excellent communication skills when dealing with customers and staff
- Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
- Followed cash handling procedures to ensure accuracy and reduce losses
- Consistently followed safety protocols and procedures to ensure the safety of both customers and staff
- Assisted with the training and development of new employees, resulting in improved team morale and productivity
- Utilized POS system to accurately process customer orders and payments.
Education
High School Diploma -
Bolingbrook Highschool
Bolingbrook, IL03-2024
Skills
- Customer Service
- Fast Learner
- Ability to Work in a Team
- Ability to Work Under Pressure
- Communication
- Adaptability
- Computer Skills
- Cash Handling
- Time Management
- Ability to Multitask
Details
(630) 999-5989, kikid0423@gmail.com
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
cashier
Walmart
01.2023 - 09.2023
Crew Member
McDonalds
07.2022 - 10.2022
High School Diploma -
Bolingbrook Highschool
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