Kai Fullerton
Conway,AR
Summary
Dynamic and dedicated server with a strong work ethic, recognized for enhancing customer satisfaction. Proven ability to upsell and exceed sales targets while fostering a collaborative environment. Adaptable and responsible, I consistently resolve customer inquiries and maintain high standards of service.
Overview
4
4
years of professional experience
Work History
Server
Hideaway Pizza
Conway, AR
07.2023 - Current
- Executed strategic follow-ups with customers to confirm order accuracy and address any issues post-delivery.
- Displayed enthusiasm and excellent service to customers, successfully increasing referrals, and walk-in business.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Consistently met or exceeded performance goals related to sales targets and customer satisfaction ratings.
- Increased sales with upselling techniques and thorough knowledge of items, specials, and promotions.
- Supported colleagues and fostered a collaborative work environment that enhanced overall productivity levels.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Ice Cream Server
Cold Stone Creamery
Conway And Little Rock, AR
03.2021 - 06.2023
- Maintained consistent communication with customers to ensure satisfaction and resolve inquiries.
- Identified suitable options aligned with individual needs.
- Contributed to team efforts by offering support and solutions.
- Upheld high standards of cleanliness and professional conduct.
- Handled monetary assets with outstanding precision.
Education
High School Diploma -
Sylvan Hills High School
Sherwood, ARSkills
- Strong work ethic
- Exceptional customer service
- Easy going and friendly
- Adaptable
- Responsible and accountable
Timeline
Server
Hideaway Pizza
07.2023 - Current
Ice Cream Server
Cold Stone Creamery
03.2021 - 06.2023
High School Diploma -
Sylvan Hills High School